8 Ways to Banish Your Inner Micromanager

Micromanager

Most managers value and respect their employees’ skills, expertise, and capabilities. But even the best managers sometimes find themselves slipping into the dreaded role of micromanager—usually when stress levels are high, time is short, and success feels almost out of reach. Managing employees is an ongoing process, and good managers never stop learning. Here are some tips to help you spot trouble and learn to stop your micromanaging tendencies before they have a chance to take hold.

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1 – Stop hovering. If you find yourself peering over a teammate’s shoulder, step back and ask yourself a few direct questions: How much time am I spending doing this? Is it just this one employee, or am I doing it to my whole team? Is this really what I should be focusing my time on? If any of your answers point to “control freak,” stop immediately.

2 – Ask fewer questions. That’s right—instead of assuming that you need to request every bit of data you want, you should be relying on your team to keep you informed proactively. Keep in mind that your group doesn’t need to bring everything to your attention; they’re handling much of the daily stuff just fine without your intervention. If you feel that your team’s communication skills are lacking, or that information is only distributed on a reactive basis, you should address that as a separate issue.

3 – Delegate more. Micromanagers are famous for giving tasks away without ever really letting go, and sometimes for not giving tasks away at all. Look at what you’ve delegated and what you’re still handling—if anything on those two lists overlap, step back and let your team do their jobs. And if you’re not delegating enough? Vow to do more, and soon.

4 – Stick to working hours. Some projects require overtime, but constantly pulling employees’ brains back to work after they’ve gone home is just a variation of hovering. If your team is really stretched that thin, it’s time to consider adding staff, scaling back objectives, or otherwise taking some of the pressure off your people.

5 – Empower your team. Are your employees forced to seek approval for every decision, from the big stuff all the way down to day-to-day minutiae? Set up a process that instills responsibility and grants authority based on each staff member’s seniority and experience.

6 – Watch your temper. Getting overly upset or losing your cool with employees is a classic sign of a micromanager. It frequently leads to hovering and incessant questioning, both of which you want to avoid. When you feel something isn’t going well, stop. Take a minute, gather your composure, and remember that your team deserves a leader who can keep their cool.

7 – Take mistakes in stride. Glitches are the siren song of the micromanager—they make it easy to doubt your team’s abilities, assume you have to do everything yourself, and generally make life miserable for those around you. Remember that mistakes happen to the best of us, and unless your team has a track record of poor judgment, you should view them as opportunities to learn how to do things better next time.

8 – Don’t let your boss bring you down. If your boss is a micromanager (or perhaps just a difficult personality), you may find yourself offloading stress by funneling your frustration and anger into your team. It’s a tough position to be in, but you somehow need to separate the way you’re being treated from how you treat your team. If nothing else, use your boss’s example as a reminder of how not to be a leader.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

Cheerleading Your Project Pipeline – Sponsors

Project Pipeline_Sponsers

Earlier we covered how to maintain enthusiasm for early-stage projects within your PMO, but what about finding the sponsors that every project needs? Without them, your project is unlikely to have enough support for final approval. Fortunately, in the majority of situations, your sponsors will come to you—they’ll have a project in mind and will bring along a good dose of eagerness (and hopefully some much-welcome resources and a willingness to help move the project on to final approval). But occasionally a potential project will find its way to your PMO through other channels, leaving you to recruit sponsors and convince them of the project’s merits. We’ve put together some guidelines for attracting influential sponsors and keeping them engaged throughout the process.

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Finding the right sponsors. The ideal project sponsor is one who brings two important factors to the table: they’re aligned with or support the groups who will reap the largest benefit if the project is brought to fruition, and they have the clout and the seniority to successfully negotiate for or ensure approval of sufficient resources. You may need to seek out multiple sponsors to gather the right mix of those interested in the project’s benefits and those able to get adequate funds and staffing allocated. Start with the department heads and work your way up.

Keeping sponsors excited. The vetting and approval process can sometimes be quite lengthy, and keeping sponsors interested and supportive is occasionally a challenge. However, this situation also presents you with a handy bit of persuasion—the longer the project doesn’t happen, the longer your sponsors can see how inefficient and expensive their operations are right now. Use that data to continue reminding sponsors about the project’s long-term capacity to save time, save money, increase efficiencies, and improve your organization’s competitive advantage.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

Cheerleading Your Project Pipeline – Team Members

Cheerleading Your Project Pipeline

Rallying support within your PMO for early-stage projects can sometimes be difficult. Early-stage projects can either look like prime opportunities for growth or career disasters in the making—it all depends on how the organization as a whole views unapproved projects and what steps the PMO takes to ensure that every project offers a chance for success. We’ve put together some tips to keep your team jazzed about the projects coming down the pipeline.

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Getting team members on board. If a project has a natural group of team members who should be involved, often because of expertise needed, or the project’s type, size, or timing, then your selection process will be straightforward. For less straightforward projects, you’ll need to assign team members or ask for volunteers. Carefully match members against the project’s requirements and who stands to learn the most through their participation. Even if the project doesn’t get a green light, your team will have gained valuable expertise.

Maintaining team enthusiasm. Your team’s zeal for a project may wane for a number of reasons, including an approval process that’s longer than expected, a string of challenges to the project’s approval, and data gathered as part of the submittal process that is disappointing and could derail the project’s ultimate fate. Delays are probably the most difficult to deal with, as they’re often out of your PMO’s hands. Focus team members’ attention onto other projects during these slow periods, so they can come back to their early-stage projects with renewed enthusiasm. Challenges to the project should be seen as opportunities to hone your team’s persuasion and presentations skills. Even disappointing data points offer crucial learning opportunities—the ability to objectively evaluate data and determine when anticipated returns aren’t worth a project’s costs will be a useful skill throughout any PM’s career.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

Delegation 101

Delegation101

Delegating tasks is an important way for you to balance your group’s workload while also helping team members to grow. But farming out responsibilities can be a daunting task by itself. We’ve put together some principles to help you get the best results from delegating within your PMO.

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How

Your delegation methods will help to set your team up for success.

Delegate completely. That doesn’t mean you delegate everything—instead, it means that you need to trust that your team can take on the new tasks and succeed at them. Don’t micromanage, don’t hover, and don’t take back a task unless you’ve exhausted every other option.

Be available to help. Your team members may have questions about the tasks you’ve given them, and it’s important that you don’t see that as a bad thing. Answering their questions and providing direction is how your staff will learn and gain expertise.

Why

There are a couple of primary reasons you should delegate within your team.

Workload. There’s too much work for just one person. Your team needs to rely on the combined skills, expertise, and energy of all its members in order to accomplish everything on the schedule.

Improving skill sets. There’s no better way to nurture new talents than to put them to use. When your team members are given tasks that test their abilities, they’ll have the opportunity to improve and expand their skill sets.

What to delegate

Use these guidelines to determine which tasks you should keep and which make sense to delegate.

Tasks that don’t require your attention. There are many issues that only YOU can deal with, either because you have specific expertise or as a result of your seniority or authority. Any task that doesn’t fit that criteria should be considered for delegation. Remember, though, to keep your team’s workload reasonable and equitable.

Fun stuff. Yep, it’s time to recognize that fun stuff really does exist in project management, and your team deserves to enjoy some of it. If you only delegate boring or unpleasant tasks, you’re drastically undermining your PMO’s sense of team. Farm out the fun stuff and everyone will be more eager to pitch in when the mundane tasks crop up.
Difficult tasks. Too many managers keep the hard stuff for themselves because they aren’t sure their team is up to the task. It’s better in the long run—for you and your team—if you learn to delegate tough tasks while also assuring your staff that you’re available to help if they need it. You’ll free up more of your own time to focus on higher level issues, you’ll be providing your team with fantastic growth opportunities, and you can still shepherd tasks along as your staff learns the ropes.

What to keep for yourself

As you evaluate the tasks and issues facing your PMO, you’ll find some that aren’t good candidates for delegation. Below are a few examples.

Supervisory issues. Anything related to the management of your direct reports is your responsibility (and yours alone). A matrix reporting environment doesn’t change anything—you’ll only be doing your employees a disservice if you delegate the supervisory tasks that belong to you.

Budget accountability. Final responsibility for submitting accurate budgets, meeting budget objectives, and preventing cost overruns in your area(s) isn’t something you should delegate, even if others in your group share some of those tasks along the way.

Documentation oversight. It’s likely that others in your group have day-to-day responsibility for contributing to or maintaining your PMO’s documentation, but the overall task of ensuring accuracy, completeness, and compliance should remain with you.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

Managing Your Project Pipeline – Assigning Resources

AssigningResources

Assigning resources to projects that haven’t yet received formal approval is a somewhat controversial (or at the very least murky) topic in many organizations. Who pays for work done prior to approval? What’s the fate of assigned PMs if the project doesn’t get approved? How can your team dedicate time to a tentative project when they’re already swamped? We’ve put together a few tips to help you successfully navigate early-stage projects.

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Protect your internal staff. Of primary concern among project professionals is what will happen to them if their project isn’t approved. Will they be reassigned or perhaps even terminated? A PM must be committed to their projects, and that’s tough to do before your project is committed to you. Consider leveraging a PMO consultancy if concerns exist about the fate of internal staff.

Know who’s footing the bill. Funding for early-stage tasks (environmental reviews, feasibility studies) has to come from somewhere, but don’t expect your requestor(s) to automatically open their departmental coffers. Others might assume the PMO itself has a budget for these types of activities, so discuss up front who will pay until the project is awarded its own budget. If you do have a line item for these tasks, be sure you monitor it closely—too many groups engaged in proverbial project tire-kicking can eat up your budget fast.

Monitor your PMO’s workload. Organizations often correlate the size of a PMO to the number of active projects on the books, but that rarely takes into account projects in the unapproved stage. Your team can quickly get bogged down with early-stage projects if you don’t keep a close eye on the overall workload. Using external consultants is often a good solution, as is carefully weighting pre-approved projects when it comes to determining staffing levels and requesting new hires.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.