Productive Arguing

productive arguing

Disagreements within a PMO often lead to better project outcomes and increased efficiency. But if team harmony is essential to productivity, how can you argue with coworkers without alienating them or causing long-term bad blood? We’ve put together a quick guide to productive arguing.

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Know what you want. Some people simply like to argue, but disagreements for sport are rarely welcome in the PMO—they waste time, energy, and create ill will. Coworkers will quickly tune out the constant arguer, so make sure your goals are clear and that you state them up front.

Know why you want it. Change for change’s sake is another red flag, and someone who is constantly trying to stir things up will often be ignored. Instead, let team members know why the existing model isn’t meeting today’s needs. Is time being wasted? Are you spending too much money? Are the project’s stakeholders being underserved?

Know where the current method is lacking. It isn’t enough to say that existing methodologies aren’t up to par—that just makes you a whiner. To engage in a productive disagreement, you need to clearly identify where along the way the process breaks down. Are communications good but slow? Have end users voiced concern but resolutions are lacking?

Pick your battles. You can’t productively argue about everything that irritates you—there isn’t enough time, and fellow team members will eventually stop listening. Go to bat only on those issues that you truly feel are significant, solvable, and for which you have good ideas for improvements. Leave the rest for someone else to tackle.

Keep it professional. There’s no place in good project management for personal attacks. If a coworker is using an approach that you feel could be improved, focus on the methods and leave the individual out of it.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

6 Habits That Doom Restarted Projects

Restarted Projects

Resurrecting a previously shelved project can be a trying experience—time and effort is needed to re-evaluate the project’s original scope, your team must identify areas that need to be updated, new data needs to be assimilated into the mix, and someone (you?) will be expected to shepherd the whole thing through the approval process for what may be the second time. Unfortunately, some PMO teams have developed habits that look like time savers at first blush, but can actually spell disaster for their projects in the end. If you’re preparing to restart a shelved project, take a minute to ensure your team isn’t setting itself up for failure.

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The “fresh start”
Yes, restarting any project will require that you incorporate a lot of new information, as well as updated objectives and timeframes. But many PMOs seem to feel that evaluating the project’s original data is a waste of time. While you’ll likely modify much of what was decided during the initial research and planning phases, remember that everyone else involved in the project—from budget approvers to end users—will have the original data in mind. Instead of fighting that uphill battle, save some energy and use the starting point that everyone else is using. Updates that are made as the process moves on will be easier to understand (and explain), and your entire organization will be on the same page.

The “no research needed”
Just the opposite of the “fresh start” approach, some project managers simply pick up right where they left off months (or even years) ago. Rarely will today’s budgets, end user needs, stakeholder support, overall objectives, and timelines match what your team came up with originally, so if anyone tells you that this project doesn’t need any extra attention, don’t you believe them. It’s critical that you evaluate the original plan and modify it to fit today’s needs, expectations, and available resources.

The “add on”
Because restarted projects have an air of familiarity about them, it’s a little too easy to create room on your plate for them when your team is already booked. Even though you may know what the project needs in terms of support, don’t shortchange it—or your PMO—by not giving your team’s full attention to proper planning and scheduling.

The “this is already late”
Too often, end users and stakeholders erroneously view shelved projects as being simply behind schedule. Because they’ve been waiting for the benefits the project will bring, they’re likely to be anxious to get things going quickly, and to compress the timeline at every opportunity. Don’t let your team get caught in the hurry-up mode. Instead, clearly explain the process and timeframe to get things rolling again.

The “vendors are hungry so this should cost less”
Vendors may be more eager than usual to earn your business, but it’s a mistake to assume that you’ll be able to complete a restarted project for less than the original budget. Prices for materials may have gone up since you last received quotes, and services might also be more expensive.

The “budgets are tight so let’s do everything in-house”
If you had originally planned to leverage outside help for a project, don’t expect to completely reverse that plan without some consequences. Do you have the skills and expertise within your PMO to accomplish everything that needs to be done? Does your team have the time to tackle those parts of the project they would normally contract out? Sacrificing the quality of the work or the project’s schedule may not be worth the dollars you’re saving on the front end.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

“Is Your Project Doable?”

Find out if your project was doomed from the beginning. Listen to the following signs that your project is just not doable.

Contact PMAlliance to find out how our Project Management Consultants can make your next project doable from the get go.

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5 Business Writing Mistakes Project Managers Make

BusinessWriting

Are your project documents the best they can be? Do they give readers the information they’re looking for in a way that’s easy to digest? Are they accurate and professional? Read through these common business writing mistakes to see if your documentation could use a little more polish.

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1 – Poor spelling. In these days of automatic spell check, there’s almost no excuse for misspellings. Project professionals sometimes chalk it up to “I’m too busy and nobody notices anyway,” but you’re not too busy to produce accurate business documents, and people do notice. Run a spell check before sending out anything but the most informal correspondence, and confirm the correct spelling of proper names.

2 – Incorrect grammar and syntax. While grammatical errors could reflect badly on you personally, they’re more of a concern when they have the potential to confuse your readers. Take some extra time to confirm that plurals and possessives are correct, along with your use of periods, commas, semi-colons, and dashes.

3 – Lack of proofreading. Built-in spelling and grammar checks won’t save you every time. When possible, have another set of eyes review your documents for errors or inaccuracies. At the very least, read through your work slowly one last time before sending it out—catching just one error improves the quality of your document.

4 – Too much slang or jargon. Unprofessional slang and ambiguous jargon could be confusing or even off-putting to readers. Strive for clarity and brevity, and be sure to thoroughly explain concepts which may not be universally known.

5 – Obscure or confusing words. This is not the time to test the boundaries of your vocabulary. Your readers are looking for facts, figures, and project-related information, so keep things simple and direct. Write out potentially unknown acronyms and replace any language that could be misconstrued.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

De-stress: Cover for an Absent Team Member

De-Stress

A while back we gave you tips to help you prepare for and recover from vacation, but what do you do when someone else is out of the office and you’re the one holding down the fort? Take a deep breath and read through these strategies to help you endure the onslaught of work without getting behind on your own tasks.

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Determine each day’s top priorities. Can that memo wait until your co-worker returns? Does the final budget need to be submitted today? Low-priority activities should be noted so they aren’t forgotten, and then rescheduled for a time when resource levels are back to normal. By focusing on must-do activities, you’ll keep the work flowing without becoming buried.

Delegate. Look for ways to shuffle activities so the entire PMO stays on track. If another team member is already planning to attend the next vendor meeting, can they also cover the facilitator role so you don’t have to? Is another senior-level person in the group available to review and approve your team’s invoices, leaving you more time to focus on urgent issues?
Ask for outside help. A temp or vendor may be an option, but if not, look to the other groups in your organization for short-term support. It might be possible to enlist HR to phone screen the latest candidates or ask Accounting to distribute this week’s paychecks.

Monitor your energy levels. Skipping lunch or working late to keep up with an abnormally high workload is OK once in a while, but don’t plan to do it every day during a team member’s two-week vacation. Your energy will quickly flag if you don’t allow yourself time to rest and recharge. Take lunch, get up from your desk for a brief stretch, and get outside for a quick walk if possible.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.