Project Management Documentation Tips: Electronic vs. Hard Copy

ElectronicVSHardCopy

The shift to electronic documentation is in full swing, but hard copies haven’t been rendered obsolete quite yet. An efficient project may be best served by skillfully combining formats and allowing project management team members and stakeholders to access materials in the way best suited to each type of document. Understanding how materials are used, distributed and archived will help you determine the best way to use each format’s benefits to your advantage.

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Most project management documentation falls into one of three main categories:

Working documents reflect the current state of the project. They’re updated as needed throughout the project’s lifecycle, and may be shared by various members of the team. Working documents are fluid in nature, and usually see frequent revisions.

Now: Creating and maintaining these types of documents electronically is often the most efficient way to go, as it utilizes fewer resources. Updating and distributing working documents is also easily accomplished when they’re in electronic format.

Later: Archival can be accomplished in either format, and will largely depend on the amount of physical storage space available to you, as well as your team’s preference for one format over another. It’s not uncommon at the end of a project to find yourself with a staggering quantity of working documents to evaluate, and some aggressive purging will be in order when preparing project materials for archival.

Reference documents form the project’s information base (i.e., contracts, vendor lists, etc.), and are either created anew or taken from previous projects to facilitate standardization. Reference documents usually undergo fewer updates and changes than working documents, and are used chiefly as a baseline for a project’s activities.

Now: Either electronic or paper format may be appropriate for reference documents. Factors such as the need for remote access will tip the scales toward electronic files, while a more localized team could mean that pinning a paper copy of your vendor list where everyone can see it is efficient and perfectly acceptable.

Later: Some reference documents are prime candidates for archival in hard copy format. Materials such as drawings, artwork, floorplans, charts, diagrams and images may not transfer well into electronic format. It’s also possible that your reference documents will be subject to review by regulatory officials or some other external oversight group. Maintaining a format that’s easy to access and utilize should be of primary importance in these instances.

Reports and status updates are distributed among team members and/or to vendors, business partners, stakeholders and end users. While these reports are updated throughout the project’s lifecycle, creation of each new version is typically controlled within the project team to ensure the integrity of the information being distributed.

Now: Unless your stakeholders strongly support electronic documents, many organizations are still most comfortable with formal reports being presented in hard copy format. If you’re providing a client with project support, be sure to ask what format they prefer.

Later: Formal reports and other milestone indicators need to include any accompanying charts or spreadsheets when sent to long-term storage. Your goal is to make these materials easily located, referenced and understood when retrieved later, which makes the selection of an archival format a prime concern. If storing reports electronically, take care to properly index all materials and establish accurate review or destruction dates. Reports stored in hard copy format should be cataloged and thoroughly reviewed to ensure you’re keeping final versions and not working copies that may contain errors or be otherwise confusing when referenced later. Consider the physical space available for storage, as well as the potential for format incompatibilities or other issues that may hinder future retrieval or use.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.

Project Management: Master the Restart

MasteringtheRestart

Many projects delayed by the sour economy will eventually bubble back to the surface. The landscape may have changed drastically since shelving the project, so a thorough reassessment of the project’s parameters is in order.

Objectives

Don’t assume your original objectives are still valid. Changes in organizational structure, headcount, locations, collaborators, competitors and market all have the potential to affect your objective picture. Examine each target against today’s needs, and adjust accordingly.

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Schedule

Your original timeframe may have been based on factors that are no longer relevant. Contemporaneous projects, budget cycles, stakeholder expectations, availability of contractors, leadtime for materials, regulatory deadlines and other external drivers may have shifted. Consider today’s climate and modify the schedule where appropriate.

Budget

Look for internal as well as external budget pressures. Determine the dollars at your disposal in today’s landscape, and remember that changes in other project deliverables and metrics will likely affect your budgetary needs. Modified objective, the strength of your team and resource availability can all have a bearing on the amount of money required to successfully complete your project.

Resources

Vendors may have left the marketplace or merged with other companies, and the cost or availability of materials and equipment could be vastly different than when you started. Thoroughly review your resource list to determine how the project’s budget and timeframe will be affected.

Stakeholders

Personnel changes or shifting alliances within your stakeholder group may have resulted in a loss of strategic support. Now is the time to find a new champion, or to consider modifying the project’s parameters to retain support of key individuals.

Team

Evaluate the state of your team. Have you lost members? Are there critical skill sets you’re now missing? Filling gaps in any project-specific competencies could affect your budget, so determine your strengths and weaknesses early.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.

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PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.

Our goal is to give you a competitive advantage through improved project planning and control techniques. Our flexible combination of project management services is tailored to meet your individual needs. We develop long-term partnerships with your team as we work together with the highest level of integrity. Our immediate project management solutions and long-term assistance can transform the way you manage projects.

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Project Management Documentation Tips: Clear, Concise & Relevant

ProjectDocumentation

Project documentation proliferates at a startling pace. Before you know it, your current project’s files are stuffed, you have a stack of documentation boxes to prepare for storage, or you’re stuck sifting through thick folders from past projects in search of important information.

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Before the amount of documentation flowing amongst team members and stakeholders becomes overwhelming, make an effort to rein it in with some thoughtful planning and ruthless editing. Consider employing the following guidelines to help trim your documents to a more manageable level, and enjoy increased efficiency now and later.

#1 – Clear

When composing documents, state the information you want to convey as plainly and simply as possible. If you’re announcing bad news, don’t dress it up – just say it. Changes to the team’s structure, schedule modifications, budget issues, updated stakeholder expectations and a host of other topics can be sensitive and uncomfortable, but resist the urge to be vague or evasive. Everyone involved with your projects needs to clearly understand the lay of the land, even if it isn’t pleasant. If you’re still waiting for additional information or if data is pending, plainly delineate what you know and what you don’t. Ensuring your team is operating under a common set of information is a critical concern.

#2 – Concise

The simplest way to remember this rule is this: say what you need to say, and then stop. But beware, it’s often harder than it sounds. With the exception of timelines, budgets and a few other items, you shouldn’t be rehashing old news. If information has already been disseminated, strongly consider if it needs restating before including it again. Rather than releasing the same information multiple times, maintain a single set of always-current baseline or reference documents, such as master budgets, schedules and contact lists. As much as possible, stick to a single topic (or set of related topics) per communication. This reduces documentation while also allowing for more finely-tuned distribution.

#3 – Relevant

Including potentially irrelevant or off-topic information in your documents may prompt readers to place your document in the bottomless “read later” pile, or simply file it without more than a cursory glance. Not only does this add to your overall documentation load, it also increases the likelihood that truly important information will be missed. Unless information is vital to your team’s ability to successfully execute your project, or to your stakeholders’ need for ongoing project updates and information, don’t include it.

By applying these guidelines to every document associated with your project, you’ll help cut down on time spent creating and assimilating documents, without compromising the quality or timeliness of your team’s information flow. You stand to gain efficiency in several areas:


During the project – Instead of reading through e-mails that don’t affect you, memos that cover information you received previously, and meeting notes comprised of agenda items both project-related and pertaining to other topics, your team will appreciate receiving exactly the information they need, when they need it, and little else. It’s a way to save time for everyone involved.

After the project – When preparing documents for archival, your commitment to following these guidelines will have a clear pay-off. You’ll have less documentation to archive, and less work to make everything ready for long-term storage.

Preparing for the next project – reviewing documentation from previous projects is enormously helpful when working to identify key players, refreshing your memory about past vendors, and comparing scope against earlier cost metrics. If you’re conditioned to shuffle through a lot of papers before finding what you need, you’ll appreciate the more streamlined process facilitated by the use of these guidelines.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.

Project Management : The Power of the Checklist

Checklist

Good resource management keeps the project team running at full speed. Vendors and collaborators may change from project to project, and even from phase to phase, but checklists ensure your team knows the resources that are needed at any given time, and where to find them. Maintaining supplies, managing documentation and quickly locating a properly outfitted meeting space can all be facilitated through the use of checklists.

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The minimalist concept of a task list evolves handily into a running steady-state report when used in a project setting. Activity checklists that are continuously maintained can be vital resources in the event a team member is unexpectedly absent, or when clients or executives request an informal progress report. The project moves forward without interruption, your client receives information quickly, and the returning team member is immediately updated on the project’s current status.

Relevant and timely communications are a basic underpinning of a successful project, and effectively managing the flow of communications throughout your project’s lifecycle is greatly streamlined through the implementation of a few simple checklists. Uses for communication checklists include ensuring your project data reaches the appropriate people (and no one else), confirming that responses and required information are received as needed, and that follow-up activities occur in a timely manner.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.