PMO Resolutions for the New Year

While your mind is on your own individual goals for the new year, why not also take the opportunity to look at where your PMO is and where you want to take it in the coming months? If you’re stuck for ideas, we’ve put together some resolutions you can use as a launch pad.

Improve communication. Even PMOs that are really good at communicating should make improvement a yearly goal. http://www.duration-driven.com/2011/02/be-a-better-communicator/ Talking with end users, providing stakeholders with progress reports, and maintaining good lines of communication within your team are all critical to project success.

 

Boost career development efforts. Now is not the time to let your project professionals grow stagnant—if you don’t give them a path toward greater opportunities, there’s a good chance your competitors will. Encourage team members to set goals that keep them motivated http://www.duration-driven.com/2010/10/setting-individual-goals-9-tips-for-success-2/ and facilitate mentoring relationships whenever possible http://www.duration-driven.com/2010/06/find-the-right-business-mentor/.

 

Increase ongoing education. As project workloads ramp up, training is one of the first things moved to the back burner http://www.duration-driven.com/2011/10/training-mistakes-most-pmos-make/. Instead, resolve this year to keep your team’s education on the priority list. Schedule classes early and be sure everyone on the team has the opportunity to learn something new.

 

Develop a more robust network. Reach out to fellow professionals before you need help.http://www.duration-driven.com/2011/02/be-a-better-communicator/ Your team will have better access to resources—including consultants, market research specialists, equipment suppliers, and potential new employees—and will also be more in tune with regional and industry trends.

 

Market your PMO. In many organizations, it’s no longer enough to be good project managers. Your ability to engage stakeholders and end users http://www.duration-driven.com/2011/09/more-tips-for-good-project-management-pr/ is increasingly important, and could influence everything from budget approval to staffing levels.

 

Commit to creativity. Your team’s ability to develop innovative solutions can help manage any problem http://www.duration-driven.com/2010/12/project-management-creative-problem-solving/. Implement some creativity-building activities and watch your team triumph over challenges.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

 

Project Teams: Collaboration vs. Distraction

Project teams often require a high level of collaboration to achieve their objectives, with team members relying heavily on interactions among the group in addition to partnerships with outside players. While this type of environment can be conducive to innovation and cross-pollination of ideas, it has the potential to lead to reduced productivity if distractions aren’t closely managed. A few basic principles will help you to reap the many benefits of a successful collaborative environment.

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Set objectives for every meeting. Your team’s structure and personality will tell you if every gathering requires a formal agenda, but every meeting should at least have a clearly stated objective. This open framework will allow team members the opportunity for freeform brainstorming (which is often not compatible with rigid agendas), while still defining a measurable, expected result. Even if the objective is simply to produce additional ideas for discussion at the next meeting, everyone involved knows the expectations, and will understand the need to stay on-target.

Use meeting facilitators. If possible, employ the use of a meeting facilitator for events that are likely to wander off-topic. Facilitators must have a keen understanding of the meeting’s objectives, and shouldn’t interrupt discussions that are slightly tangential but still relevant. Nudging the team back toward the meeting’s central focus should occur only when the discussion becomes unproductive. It’s a fine line to walk, but leveraging the skills of a knowledgeable facilitator can help increase meeting productivity tremendously.

Monitor individual performance. Collaboration does not equal a lack of individual accountability. It’s not uncommon for project leaders to focus solely on their project’s overall performance, and realize much too late that particular individuals are distracting other team members, or aren’t contributing sufficiently to the project’s success. By closely monitoring individual performance, you’re more likely to spot—and successfully correct—trouble behaviors such as excessive chatting, inattention to critical details, and lack of progress on tasks. The rest of your team will quickly see that they’re taking up the slack for less productive members, and your efforts to address and resolve individual performance problems will help you avoid energy-sapping morale issues later.

Allow time for socializing. Make peace with the fact that employees will engage in some level of non-work-related socialization. If your team’s dynamic is one of strong collaboration, then discouraging this type of behavior is setting yourself—and your team—up for failure. Realize that successful collaboration is built on a foundation of trust and understanding. Each team member must understand the perspectives of others in the group, and trust their coworkers enough to give full consideration to their ideas, as well feel comfortable sharing some of their own.

Consider proactively providing activities that encourage folks to mingle, while also building subtle limits on distractions. Thoughtfully implemented, the following activities offer socialization opportunities without detracting from the team’s productivity.

Brown bag gatherings allow employees to engage in a bit of lunchtime chatting while gaining new information. These typically work best for visually intensive seminars or presentations, where munching employees won’t interrupt other attendees. Not recommended for highly interactive meetings, as employees could feel they must choose between eating and participating.

Late afternoon parties give employees time to blow off a little steam, and knowing they’ll have a chance to socialize later may help them maintain better focus earlier in the day. Good for combining groups with infrequent face-to-face contact, such as remote team members or faraway business partners. Parties are particularly successful when held after a team meeting, as employees often choose to continue informal discussions of work issues if there are unresolved points or new action items.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

4 Ways to Stay Fresh During a Long Project

Long projects offer a unique set of challenges for your PMO team—deadlines are months or even years away, significant milestones are often few and far between, and the initial rush of “new project” enthusiasm eventually subsides. How do you maintain your group’s morale, encourage long-term innovation, and keep all eyes firmly on the project’s goals?

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1 – Maintain regular communication. Team members will have an easier time managing their own slow periods if they’re aggressively connecting with others in the group on a frequent basis. Team meetings help to focus attention on the project’s overall progress, members receive regular reminders about upcoming activities, and any issues brewing in one area can be tackled by the group’s collective expertise.

2 – Identify interim milestones. Critical path items are always at the top of the list, but don’t forget that many other mid-project deliverables are worthy of recognition, too. With the project’s final success a long way off, it’s important to show folks that today’s efforts continue to be important. Letting the team know that their hard work is recognized and appreciated offers a good morale boost.

3 – Remember what you’re improving. A glimpse at the problems or inefficiencies your project will address is often a quick way to give folks new enthusiasm. Whether it’s struggling with an outdated piece of software or visiting a too-small manufacturing facility, your team can once again see how their efforts will make a tangible difference.

4 – Consider shifting resources. If team members possess the expertise to contribute in different areas of the project as time and needs allow, it may offer a good way to minimize the use (and cost) of external resources, while also giving folks a taste of something new or different. Understanding your team’s strengths is the key to successfully mixing things up once in a while.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

Project Management: Juggling Multiple Projects

Most project professionals have a number of projects going at any given time. Many are in the pre-approval phase (from which they may never emerge), some are in full swing, and others are wrapping up; some may be small, and others large.

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Keeping your objectives straight, knowing what needs to be done now (and what must wait for later), maintaining various channels of communication, and adhering to each project’s budget and schedule takes focus, excellent organization, and winning time management skills.

Color code

The simple act of visually separating projects is often helpful in creating order when things are busy. There are several common methods; choose the one that’s right for you:

  • Assign a different color to each project
  • Assign colors based on each project’s phase (pre-approval, active, punchlist)
  • Assign colors to different locations, departments, or project leaders
  • Assign colors based on the type of project (software, construction, training)

If color coding isn’t a viable option, then consider a naming convention that contributes to better organization. You may want to start all software project file names with SW, all active files with ACT, or all projects in New York City with NYC.

Prioritize your tasks

It’s important to prioritize your project activities – so that you’re always sure to be working on the tasks that are most important for moving your projects forward. However you choose to manage your task list, you should always be able to quickly sort all tasks by priority as well as by due date, project, area of focus, person responsible for the task, and the resources needed for completion.

Tame your information

Create files for each project, in both paper format (manila and/or hanging folders, binders, etc.) and electronic (folders in your e-mail, word processing, and spreadsheet programs). Once a new piece of information arrives, whether it’s an e-mail message, a memo, this week’s status report, or updated budget information, immediately move it into its proper folder.

Do the same for any shared documents—again, both paper and electronic—that your group may use. Be sure everyone on the team is using similar naming and filing conventions for anything that may be accessed by more than one person. If possible, assign someone to take charge of your group’s shared documentation to ensure it’s tidy, always current, and readily accessible.

Keep important information easy to find

Contact lists, budget data, and pending tasks should be included in your project folders, but this type of information should also be in your go-to place—pinned to your cork board, entered into your smartphone, or in a single file folder on your desk that you can quickly grab. This leaves you less to locate when an impromptu meeting is called, and ensures you have the majority of data you may need at a moment’s notice.

Schedule dedicated time

Blocking out time on the calendar for each project is a useful way to ensure you’re on track. While it’s usually most effective to group like tasks together (phone calls, filing, etc.), you may want to buckle down on each project once a week for some uninterrupted working time.

Create distribution lists

Remembering who should be copied on each project’s communications can eat up valuable time. Instead, set up a distribution list for each project. Creating and forwarding information will happen more quickly, and you’ll be sure that all the appropriate people have been contacted

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

Why Consensus Doesn’t Always Equal Project Success (And What You Can Do About It)

Project professionals know that consensus among stakeholders is a critical component in moving a project forward and meeting final objectives. But consensus is just one component of many that must be addressed, and sometimes even the most foundational agreements are too flawed to withstand the future challenges that typically arise.

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How can you ensure that your project achieves the level of consensus it needs? Getting all involved parties to agree on something doesn’t procure the funding, timeframe, or other resources that are often needed to shepherd a project through to a successful completion. What happens when you’ve achieved consensus nirvana, and things still aren’t going the way they should? Original agreements sometimes don’t fully support the fundamental objectives your project is supposed to meet. Below is an overview of how the consensus phase sometimes goes wrong, and tips for steering it back on course.

What type of consensus have you reached? Beware the final agreements that required foundation-level compromise. If too much has been negotiated away, your team may soon be looking at a project that is so far diminished from its original scope or intent that it no longer meets everyone’s needs (and may, in fact, meet no one’s needs). Have you lost necessary support or resources? Have you agreed to conditions or objectives that leave no wiggle room for managing the occasional glitch? If you’ve finally reached consensus only after stripping the project to its lowest common denominator, chances are good that your project is lacking some critical pieces. Agreeing that you need additional manufacturing capabilities isn’t sufficient to clearly define your project’s objectives, let alone plan and execute a project that meets that goal. Scope, cost, impact, timeframe, and other factors must still be worked out. Reminding stakeholders that “this is what we agreed on” will not resolve the fundamental errors in planning or execution that may result from a poorly-supported consensus.

What’s still left to do? Especially when negotiations have been protracted or tense, it’s important to constantly evaluate the objectives of the project against the agreements you’ve been able to reach so far. Is the price your organization will pay—in terms of financial cost, impact to operations and personnel, market standing, and any other area which may be affected—still worth it when viewed against the project’s compromised objectives? Have your project’s objectives been chipped away to such a degree that your access to funding or other resources has been hindered? Have your stakeholders lost their passion for the project? Has the timeframe been compromised as a result of an extended negotiation or planning phase? Has your PMO lost key talent or expertise since the project’s inception? Ensure that your team is still capable of fulfilling its role, that needed resources are available, and that the scope continues to meet the necessary metrics to be considered a success.

How do you tackle a too-soft consensus? Your approach will depend heavily on the type of organization and complexity of the project you’re supporting, but some good first steps include returning to your project’s original scope and re-opening negotiations, conducting a new cost-benefit analysis to demonstrate any diminished ROI, gathering updated market data to reaffirm your need for additional resources or other support, and working with end users to highlight any potential negative effects of moving forward with your project’s current plan. You may also want to evaluate your decision-making team—if negotiations have in any way been based on a lack of proper authority to commit funds, staff, or other resources, then you may consider elevating the discussion to include individuals with increased authorization levels.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.