Too Much Sisyphus in Your PMO? Stop Struggling and Start Succeeding

Sisyphus

Many project management veterans have experienced the frustration caused by the sometimes Sisyphean task of maintaining an experienced and motivated team within their PMO. A legendary king from Greek mythology, Sisyphus was crafty and self-serving. [Read more...]

His actions eventually landed him on the wrong side of the gods, and they cursed him to an eternity spent rolling a huge boulder up a hill, only to watch it roll back down just before it reached the top. When key members of a PMO leave the team for other opportunities, the remaining project professionals often feel as though they’re starting over at the bottom of a long and difficult slope.

High performers may leave the PMO for any number of reasons, including a position in another area within the organization or a compelling opportunity with a different company. Whatever the cause, it’s a certainty that staffing changes will continue to occur. By supplementing your internal team with an experienced external project management consulting team, your PMO doesn’t need to suffer the loss of expertise, damage to team morale and reduced mentoring capabilities that might otherwise occur. Rather than viewing these transitions as obstacles to success, you can instead cultivate an environment that continues to provide growth opportunities for less experienced members, along with a steady and extensive knowledgebase for the entire team. Your organization will benefit from the continuity of a core team of experienced project professionals, and your internal team members will prosper from the expertise available to help them expand their own skill sets.

Core of expertise

The loss of expertise among the project team is often the greatest stumbling block when dealing with staffing changes. Maintaining a strong core of experts within your PMO translates into significant benefits to your internal team. Every project undertaken leverages a knowledgebase that is substantial as well as highly stable; methodologies are carried out in a standardized fashion; and objectives are successfully met through practiced, repeatable efforts. Each completed project adds to the team’s cumulative bank of experience, making future projects leaner and the group more capable of proactively managing potential issues.

Employee growth and mentoring

Another major advantage of populating your PMO with a core of experts is that your internal employees will benefit from an abundant source of readily available experience and knowledge. Employees have ongoing access to senior-level professionals while continuing to gain valuable project management experience. These opportunities for growth provide long-term benefits to your entire organization – high performers who leave the ranks of the PMO for departmental transfers or promotions continue to leverage their expertise in support of internal efforts, and members of the PMO retain the motivation to increase their skills. Instead of losing a member’s expertise, the rest of the project management team can continue to leverage the foundation of knowledge and experience offered by the external consultancy.

Team morale is often a secondary victim of employee turnover, as remaining members may feel that the loss of a highly experienced coworker leaves them with fewer available mentors. Maintaining a strong commitment to success and personal accountability is difficult if members aren’t sure their current situation adequately prepares them for advancement. The project professionals available through an experienced project management consultancy have the necessary expertise and project management training to continue providing team members with ample opportunities for individual growth and advanced project-specific education.

There’s no need to resign your PMO to an eternity of Sisyphean frustration. Through careful planning and a partnership with an experienced project management consultant, your team’s dynamics will be less unsettled as a result of staffing changes, and transitions will occur without significant impact on your group’s ability to tackle its objectives.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.

Project Management Tips: Use What You Don’t Know

Questions

A project management consulting team’s strength often lies in the diversity of its members – a range of experience, expertise and personalities work together to successfully execute a project. [Read more...]

By embracing the diversity of your team and looking to the expertise of your fellow team members, you’ll increase your personal knowledgebase for future projects, you’ll have ready access to an expert source the next time you need one, and your current project will benefit from a broader support base.

Industry

Team members with significant expertise in the current industry are a critical component of your project management team. They can offer insight into industry trends, normal company growth metrics, project budgeting quirks, and impacts of regulatory oversight. It’s also likely your expert will have a more robust list of contacts and resources who are accustomed to getting things done in the industry.

Discipline

Face it, you may not be terrific at everything. From communication to documentation to estimating, it’s likely that your personality and your past experience lend themselves to some disciplines and not to others. If something on your current project’s list of requirements isn’t your strong suit, it’s time to tap the other members of your team. Some folks are naturally drawn to certain aspects of project management, and objectively determining the strengths of each team member will give your project better support.

Niche areas

Your project may require specialized skills or expertise due to complexity, scope, stakeholder expectations or other factors. Tapping into the capabilities of your team members can fill a void you’d normally need to outsource, potentially saving the project both time and money.

Gather information on team members’ strengths and areas of expertise at the beginning of each project, so you know which resources you have available in-house. You can then track down outside experts to fill any remaining holes.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.

Project Management Documentation Tips: Forms & Templates

FormsandTemplates

Forms and templates are the foundation for many types of project documents. Rather than putting unnecessary effort into creating new forms for each project, the use of existing forms and templates can streamline your project’s documentation requirements, and allow your team to focus on higher-level objectives. A variety of resources are available to you when looking for ready-made forms, and a few simple tips will help keep your project’s momentum moving forward when truly custom forms are needed.

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Save time by leveraging the work that others have done, and use pre-made forms or templates when possible. The supply of ready-to-use forms is vast, and you’re likely to find exactly what you need for the majority of applications. Remember, though, to respect copyright laws. Whether you search the web or peruse one of the many available template books, always look for materials that are copyright-free, or whose copyright allows for unrestricted use.

If your project management consulting team has already created a similar form for use on a previous project, why not re-purpose it for today’s need? Existing templates for checklists, memos and reports can often be applied to new projects with little or no modification. This practice also helps to maintain document continuity from project to project, making future research easier for project team members while also presenting stakeholders and end users with information in a familiar format.

You’ll occasionally encounter the need for new or unique forms. To avoid the possibility that multiple team members will each create their own version – often resulting in several forms circulating through your team and potentially causing conflicts or confusion – it’s wise to designate one person to manage all project-based templates. This helps to ensure your team’s documentation is clear, organized, and in a standardized format, and also facilitates master template storage in one always-available location.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.

Project Management Documentation Tips: Electronic vs. Hard Copy

ElectronicVSHardCopy

The shift to electronic documentation is in full swing, but hard copies haven’t been rendered obsolete quite yet. An efficient project may be best served by skillfully combining formats and allowing project management team members and stakeholders to access materials in the way best suited to each type of document. Understanding how materials are used, distributed and archived will help you determine the best way to use each format’s benefits to your advantage.

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Most project management documentation falls into one of three main categories:

Working documents reflect the current state of the project. They’re updated as needed throughout the project’s lifecycle, and may be shared by various members of the team. Working documents are fluid in nature, and usually see frequent revisions.

Now: Creating and maintaining these types of documents electronically is often the most efficient way to go, as it utilizes fewer resources. Updating and distributing working documents is also easily accomplished when they’re in electronic format.

Later: Archival can be accomplished in either format, and will largely depend on the amount of physical storage space available to you, as well as your team’s preference for one format over another. It’s not uncommon at the end of a project to find yourself with a staggering quantity of working documents to evaluate, and some aggressive purging will be in order when preparing project materials for archival.

Reference documents form the project’s information base (i.e., contracts, vendor lists, etc.), and are either created anew or taken from previous projects to facilitate standardization. Reference documents usually undergo fewer updates and changes than working documents, and are used chiefly as a baseline for a project’s activities.

Now: Either electronic or paper format may be appropriate for reference documents. Factors such as the need for remote access will tip the scales toward electronic files, while a more localized team could mean that pinning a paper copy of your vendor list where everyone can see it is efficient and perfectly acceptable.

Later: Some reference documents are prime candidates for archival in hard copy format. Materials such as drawings, artwork, floorplans, charts, diagrams and images may not transfer well into electronic format. It’s also possible that your reference documents will be subject to review by regulatory officials or some other external oversight group. Maintaining a format that’s easy to access and utilize should be of primary importance in these instances.

Reports and status updates are distributed among team members and/or to vendors, business partners, stakeholders and end users. While these reports are updated throughout the project’s lifecycle, creation of each new version is typically controlled within the project team to ensure the integrity of the information being distributed.

Now: Unless your stakeholders strongly support electronic documents, many organizations are still most comfortable with formal reports being presented in hard copy format. If you’re providing a client with project support, be sure to ask what format they prefer.

Later: Formal reports and other milestone indicators need to include any accompanying charts or spreadsheets when sent to long-term storage. Your goal is to make these materials easily located, referenced and understood when retrieved later, which makes the selection of an archival format a prime concern. If storing reports electronically, take care to properly index all materials and establish accurate review or destruction dates. Reports stored in hard copy format should be cataloged and thoroughly reviewed to ensure you’re keeping final versions and not working copies that may contain errors or be otherwise confusing when referenced later. Consider the physical space available for storage, as well as the potential for format incompatibilities or other issues that may hinder future retrieval or use.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.

Project Management: Master the Restart

MasteringtheRestart

Many projects delayed by the sour economy will eventually bubble back to the surface. The landscape may have changed drastically since shelving the project, so a thorough reassessment of the project’s parameters is in order.

Objectives

Don’t assume your original objectives are still valid. Changes in organizational structure, headcount, locations, collaborators, competitors and market all have the potential to affect your objective picture. Examine each target against today’s needs, and adjust accordingly.

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Schedule

Your original timeframe may have been based on factors that are no longer relevant. Contemporaneous projects, budget cycles, stakeholder expectations, availability of contractors, leadtime for materials, regulatory deadlines and other external drivers may have shifted. Consider today’s climate and modify the schedule where appropriate.

Budget

Look for internal as well as external budget pressures. Determine the dollars at your disposal in today’s landscape, and remember that changes in other project deliverables and metrics will likely affect your budgetary needs. Modified objective, the strength of your team and resource availability can all have a bearing on the amount of money required to successfully complete your project.

Resources

Vendors may have left the marketplace or merged with other companies, and the cost or availability of materials and equipment could be vastly different than when you started. Thoroughly review your resource list to determine how the project’s budget and timeframe will be affected.

Stakeholders

Personnel changes or shifting alliances within your stakeholder group may have resulted in a loss of strategic support. Now is the time to find a new champion, or to consider modifying the project’s parameters to retain support of key individuals.

Team

Evaluate the state of your team. Have you lost members? Are there critical skill sets you’re now missing? Filling gaps in any project-specific competencies could affect your budget, so determine your strengths and weaknesses early.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consulting, project management training and project office development services.