Which project management skills should I be learning right now? -Part 2

In a previous post (http://www.duration-driven.com/2011/10/which-project-management-skills-should-i-be-learning-right-now/), we told you about a handful of skills that today’s project managers should be learning. Below are additional areas where savvy project professionals are boning up their talents.

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Long-term planning. No longer is it OK to assume that an organization will have the resources necessary to address issues that come up 4 or 5 years from now. Instead, companies are looking for PMs with the expertise to proactively examine market pressures, industry trends, and other information, and use that data to develop useful long-range plans.

Risk management. Successfully identifying potential problems and developing mitigation strategies becomes increasingly important as organizations are less willing to accept (or less able to absorb) risk as a normal part of doing business. Areas of focus include risk modeling, response control, and mitigation strategies.

Resource tracking and oversight. As companies continue to rely heavily on outside resources—consultants, strategic business partners, etc.—your ability to accurately forecast the need for external support and effectively use those assets will be valuable. Become familiar with technologies that can help you track resources, and learn best practices on using them successfully.

Change management. Along with beefing up your budget management prowess, being more adept at controlling change—and how it affects your project—will also serve you well. Improve your ability to spot potential needs for change early in the process, better control how changes are reviewed and approved, and minimize the impact of change on your project’s budget, deliverables, and end user satisfaction.

Social networking and media. Not only are PMOs more frequently turning to social media to keep stakeholders, end users, and the community updated on project status and news, but companies are increasingly using social networking platforms to engage with job candidates and see what potential hires have been up to.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

Collaboration: Executives

It may seem as though there’s very little “collaboration” with an executive team—they say, you do. But in reality, your PMO and the executives have a two-way relationship. At any given time, the executive team might be your stakeholder, your project’s biggest supporter, the last stop for funding approval, and sometimes even your end user. Developing a good partnership between your PMO and the executives will help achieve objectives on both sides.

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Why you need them: The executive team will have varying levels of influence depending on the company and the project. They may give final approval on project scopes and budgets, determine which group of stakeholders a project will serve, and even assign project teams or leaders. They might also be in a position to gain community support or legislative approval when it’s needed for your project to move forward.

DO keep the executives informed when managing a project that directly involves them. Find out if they want to receive communications directly or if an admin or other delegate will track your progress.

DO contact your executive team early if you anticipate needing approval or funding support on a project. Their schedules often book far in advance, and rushing through the process is unlikely to give you the result you want.

DO ask the executives for an updated strategic roadmap when developing your PMO’s annual budget and project workload. You want to be sure your efforts are in line with the company’s plans.

DON’T assume the executive team is interested in the minutiae of every project you’re managing. Unless they’ve asked for more detail, provide them with quick, high-level overviews.

DON’T use the executives as a last-ditch appeal board every time the normal project approval process gives you pushback. You’ll quickly wear out your welcome with this tactic.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

5 Free and Cheap Incentives

Keeping your team motivated requires a comprehensive, multi-pronged approach. But when your organization’s resources are thin and traditional incentives like bigger salaries aren’t in the cards, you need to look for innovative ways to reward your team’s hard work and inspire them to continue reaching for success. Below are five incentive ideas that’ll make your team feel appreciated without breaking the bank.

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1 – Better workspaces. If you have access to slightly more enticing space—bigger cubes, private offices, or even just a desk with more natural light—it could be a powerful perk. Mind the costs to move and outfit your new digs.

2 – Flex time. Some employees find the ability to strike a better work/life balance to be worth more than a fat raise. Allowing workers to shift their hours to accommodate family or personal schedules could boost staff retention and snuff out malaise.

3 – Remote work arrangements. This won’t work in every organization, but if you can support telecommuting—even on a limited basis—you may find your employees are happier and more productive. Beware potential expenses if your company doesn’t already have the technology infrastructure in place to allow working remotely.

4 – New titles. It’s a strategy that’s especially effective if your organization is cash-strapped and unable to pay the top-tier wages of others in your area or industry. Keep titles realistic and relevant, but allowing a little leeway or individuality (maybe your senior project coordinators become Masters of End User Experiences) can be a fun perk.

5 – More vacation. While not technically a freebie, a little extra paid time off can work wonders for employee productivity and morale, while helping the team to avoid project burnout. Stagger days off and be sure that everyone gets (and takes) their share of downtime.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

5 Signs You Aren’t Delegating Enough

In an earlier post (http://www.duration-driven.com/2011/03/delegation-101/) we covered some delegation basics, including how and why to assign tasks to others in your group and what to keep for yourself. Now let’s look at five common signs that you still aren’t delegating enough.#mce_temp_url#

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1 – You’re busy but your team isn’t. When you’re swamped it can be easy to overlook the fact that everyone else seems to have plenty of spare time. Constant chatting in the hallways isn’t always a performance issue—it could signal that you’re hoarding work while your team’s collective talents are going to waste.

2 – You can’t identify the strong performers on your team. Every PMO has high achievers, but it’s hard to spot them when they aren’t being challenged. Maybe you’re not delegating enough work to keep good performers focused, or perhaps you aren’t giving them the tasks and responsibilities that will force them to really apply their skills and wow you.

3 – Your employees never need direction. It sounds like a dream, but in reality this is a classic sign that your team members don’t have enough stimulation in their workload. It’s likely that you aren’t handing off tasks that require them to stretch their knowledge and gain new expertise.

4 – You never get pushback on deadlines, workload, or expectations. Project professionals usually have enough going on that they need to negotiate within the team on occasion—asking for extra time to finish a presentation, requesting administrative help during busy times, or clarifying what you expect from them. Never being asked to prioritize or examine your team’s operations is a sure sign they don’t have enough to do.

5 – Your PMO is a revolving door. Most strong performers enjoy being challenged, and if you aren’t pushing them to succeed they’re likely to find someone else who will.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.

6 Reasons We Don’t Learn from Project Failures

Question: What’s worse than a project that failed? Answer: Not learning anything from that failure. Examining failures, dissecting their causes, identifying ways to avoid repeating mistakes, and implementing better project management practices are some of the most important methods available to us in our quest to become better project managers. Here we’ve rounded up some of the most common reasons that even seasoned project professionals don’t always learn from their mistakes.

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1 – We don’t recognize the project’s failure. Think you know when a project has failed or succeeded? Think again. It’s not uncommon that others (usually end users) see a host of unmet objectives while you move on to the next project thinking you accomplished everything you set out to do. The causes behind this lack of recognition are often tied to either poor planning (you didn’t set the right objectives in the first place) or lack of good follow up efforts (things were left uncompleted but you never checked back with end users to be sure their needs were met).

2 – We assume the failure was out of our control. While circumstances do occasionally make project success difficult or even impossible, it’s rare. Instead, it’s more likely that potential outside influences weren’t properly identified, investigated, and accounted for during the planning phase. Even if issues crop up after initial planning has been completed, your team needs to take ownership of managing—and possibly modifying—expectations so you and your stakeholders continue forward on the same page.

3 – We pin the failure’s cause on another group. PMOs will forever rely on other departments or business partners to get things done. No matter if your collaborators are internal groups or external providers, they depend on you to clearly set expectations and define the project’s parameters. Whether Purchasing is unable to negotiate prices that fit your budget or Real Estate is delayed in securing the lease on a new space, pushing the blame for project failure onto them is usually just a reflection of inadequate oversight on your part.

4 – We don’t take the time to identify where the project broke down. Chalking up a project failure should immediately set you on a course to pinpoint how you missed your target and where things started to go off-track. Simply moving on to the next project without conducting a thorough post-mortem—either because you’re too busy or don’t feel you can do anything about the failure’s triggers even if you identify them—is setting yourself up to the repeat the failure in the future.

5 – We blame the failure on a lack of funding or other necessary resources. Good project planning doesn’t happen in a vacuum. Your objectives and timeframe must work in concert with the resources allocated to you. You may occasionally face a situation where funding was initially approved but has since been cut, forcing you to curtail or even cancel your project. That type of situation is likely something you couldn’t have foreseen and which may indeed lead to a failed project. However, setting objectives at the outset without the funding or other resources to back them up is a planning mistake that shouldn’t happen, and one that’s squarely in your power to correct.

6 – We see failure as unavoidable. An organization’s politics, culture, or methods of operation are sometimes viewed as recipes for project disaster. Instead of addressing these issues, PMOs may see ongoing failure as their lot in life. In this scenario, your ability to influence a bad situation through the use of good project management practices may be your only defense.

PMAlliance uses a team of highly experienced and certified professionals to provide project management consultingproject management training and project office development services.